Privacy and Cookie Policy for Accommodation Facilities

1. Data Controller
The data controller for personal data collected through this website and during your stay at our facility is:
Dama Property SRL
Via Cesare Pascarella 46, 00153 Roma (RM)
damapropertysrl@gmail.com
+39 3382239830, +39 3477191645, +39 327 3384591

2. Personal Data Collected
We collect the following personal data:

• Identification data: name, surname, address, date and place of birth, tax code, identity document.
• Contact data: email address, telephone number.
• Stay data: arrival and departure dates, number of guests, stay preferences, any special requests.
• Payment data: credit card information or other payment methods.
• Browsing data: IP address, browser type, device information, pages visited, access time.
• Cookies: information collected through cookies and similar technologies (see our Cookie Policy).

3. Purposes of Processing
We use personal data for the following purposes:

• Management of reservations and stays.
• Provision of requested services (e.g., catering, cleaning, assistance).
• Fulfillment of legal obligations (e.g., communication of data to the competent authorities).
• Sending marketing communications (only with user consent).
• Improvement of the browsing experience on the site.
• Responding to requests for information or assistance.
• Statistical analysis of the use of the site and services.

4. Legal Basis of Processing
The processing of personal data is based on the following legal bases:

• Execution of a contract (for the provision of accommodation services).
• Fulfillment of legal obligations (e.g., communication of data to public security).
• User consent (for sending marketing communications and using profiling cookies).
• Legitimate interest of the data controller (for statistical analysis and improvement of the site and services).

5. Processing Methods
Personal data are processed with IT and/or telematic tools, with organizational and logical methods strictly related to the indicated purposes, ensuring data security and confidentiality.

6. Recipients of Personal Data
Personal data may be communicated to:

• Third-party service providers (e.g., reservation management software, payment service providers, cleaning companies).
• Competent authorities (e.g., police headquarters, municipalities).
• Internal personnel authorized to process data.

7. Transfer of Personal Data to Non-EU Countries
In case of transfer of personal data to non-EU countries, appropriate safeguards will be adopted (e.g., standard contractual clauses).

8. Data Retention Period
Personal data will be stored for the period necessary to achieve the indicated purposes, and in any case in compliance with legal terms (e.g., 10 years for accounting documents).

9. User Rights
The user has the following rights:

• Right of access to personal data.
• Right to rectification of personal data.
• Right to erasure of personal data.
• Right to restriction of processing.
• Right to object to processing.
• Right to data portability.
• Right to withdraw consent (where applicable).
• Right to lodge a complaint with the supervisory authority (Data Protection Authority).
• To exercise their rights, the user can contact the data controller at the indicated contact details.

10. Cookie Policy

• What are cookies?
  ◦ Cookies are small text files that are stored on the user’s device when they visit our
  website.
• Types of cookies used
  ◦ Technical cookies: necessary for the operation of the site (e.g., session cookies,
  authentication cookies).
  ◦ Analysis cookies: to collect information on the use of the site (in anonymous and
  aggregate form).
  ◦ Profiling cookies: to create user profiles and send personalized advertising (only with
  user consent).
  ◦ Third-party cookies: installed by third-party sites (e.g., Google Analytics, social
  media plugins).
• Cookie management
  ◦ The user can manage cookie preferences through browser settings or through the
  appropriate cookie banner on the site.

11. Changes to the Privacy and Cookie Policy
This policy may be subject to change. It is advisable to consult it periodically.